Frequently Asked Questions

Q: Do you offer by-the-hour or by-the-day kayak rentals?
A: We do not currently.

Q: Should I book a single or tandem kayak?
A: We recommend single kayaks when possible, especially for beginners. Our weight limit for single kayaks is 250lbs and for our tandem kayaks 550lbs, which is the combined weight for both paddlers. See advice for youth paddlers below.

Q: I’d like to bring my kids with me, what should I do?
A: Bring them! If they are 11 years old and at least 90lbs they can be in a kayak by themselves. If they’re ages 6-10 and between 55 - 90lbs you will need to book a tandem kayak and an adult in your party must paddle with them. For kids ages 2-5, or lighter than 55lbs they will sit in a bucket seat inside of a single kayak or in a tandem kayak with two adult members of your party.

Q: What time do we arrive?
A: Please aim to arrive 15 minutes before the start time of your tour to allow time for check-in. We are looking to have everyone gathered, fitted in life jackets and ready to paddle by the tour start time. We are unable to delay tours or accommodate late arrivals. Late arrivals will not be refunded.

Q: What is your cancellation policy when there is inclement weather? 
A: We paddle rain or shine! However, we prioritize the safety of our guests. We will never run a tour if conditions are dangerous, such as extremely high winds or thunder and lightning. If we have to cancel a tour due to inclement weather, you will have the option to reschedule for another date or receive a full refund. We will notify via email or phone you the day of your scheduled outing no later than two hours before the tour/event start time if we need to cancel due to weather.

Q: What happens if i need to cancel my public tour reservation or reschedule for another date?
A: We need 5 days notice in order to process a full refund for you. We recommend purchasing Trip Protection. Trip Protection can be purchased at checkout in two tiers: Advance Notice and Last Minute. Advance Notice Trip Protection allows you to cancel and receive a refund as long as you contact us via email at least 48 hours before the tour/event start time. Last-Minute Trip Protection allows you to receive a refund as long as you contact us via email at least 2-hours before the tour/event start time. For minor changes in your reservation (ex: changing your party size or kayak type) please contact us. For questions regarding Private Tour modifications and cancellations, please email: paddle@detroitriversports.com.

Q: Can I bring alcohol or smoke on my tour?
A: No, we do not allow guests to consume alcohol or smoke while on tours. Our staff is allowed to use their discretion and may ask you not to participate in a tour if they believe it could be a risk to your safety or others safety. We do not offer refunds or reschedules if a guest cannot participate in a tour due to drug or alcohol use. Our neighboring restaurant Coriander is a great place to grab a drink after your tour.

Q: Can I bring my dog or a speaker?
A: We love dogs, but we do not allow them on tours. Service dogs are an exception. Please bring a lifejacket for them. Due to our location in a neighborhood, we do not allow speakers.

Q: I think I made a reservation but never received a confirmation email, now what?
A: Immediately after paying, you should receive a confirmation number via email (reservation is only complete after you have paid online with a credit card.) If you did not receive an email from Detroit River Sports, please first check your junk and spam folders. If you still cannot find the email, please contact us at paddle@detroitriversports.com.

Q: What should I wear kayaking?
A: We suggest wearing weather appropriate clothing that you don't mind getting wet (plan on getting a little wet!). You are welcome to wear footwear of your choice in the boat or leave your shoes on the dock (please keep them on until then for your own safety). We recommend bringing a change of clothes in case you get wet while you are paddling. Most of our guides wear athletic shorts or board shorts, a t-shirt or bathing suit top and paddle barefoot. In colder, wetter, windier weather we recommend waterproof pants, a wind breaker or rain jacket and waterproof gloves. We also have some items in our shop available for purchase.

Q: It is my first time kayaking, are your tours beginner friendly?
A: Detailed information about the skill/experience level for each tour can be found on our Public Tours & Events page. Some tours are better suited for beginners. We strongly suggest that beginners reserve a single kayak. It can be challenging for a beginner to navigate a tandem kayak (even if paired with an experienced paddler). All of our tours do go out onto the Detroit River which can be outside of beginner’s comfort zones, please keep this in mind before making your reservation. If you are interested in a lesson, please email: paddle@detroitriversports.com or book one of our Monday Intro to Kayaking Lessons.

Q: Is there a place to change clothes?
A: Yes! We have two bathrooms located alongside our building, adjacent to the launch.

Q: Will we go out onto the Detroit River?
A: Yes! All of our tours involve some river time, unless high winds prevent it.

Q: Do you sell food or water at Detroit River Sports?
A: We sell a variety of snacks. We do not sell bottled water. We recommend bringing a reusable bottle with you from home. Our partners at Coriander Kitchen & Farm are a great spot for a meal before or after your tour. Check their website for updated hours and offerings, including grab and go items.

Q: Is it safe to bring my cell phone and/or car keys on the water?
A: We don't recommend bringing anything on the water that you are not comfortable getting wet. We are happy to store keys and other items in our locked office while we are out on the tour. We rent dry bags for $5 and we sell water proof cell phone cases and dry bags.